Do you have a complaint?

We will be happy to help you find a suitable solution! Please read the complaints procedure below.

Complaints procedure

Vitalize supplements are produced and developed to the highest quality standards. If you encounter a problem, we would, of course, like to hear from you. We will handle your complaint with the greatest care.

If there is an unexpected problem with your order and/or product, please contact our customer service, and we will be happy to help you find a suitable solution.

Listed here are the various ways in which you can make a complaint.                           

Please use one of the following options to contact our customer service.

Send us an email

Send an email to, please do not forget to mention your order number. Emails will be processed within one working day and our reply will be sent to the email address you provided.

Call our customer service

Our customer service can be reached by telephone on working days between 09:00 and 17:00 hours. Call +31 (0)183 - 699 450 and one of our employees will be happy to help you!

Online Chat

Click here to chat with one of our customer service representatives on working days between 9.00 and 17.00 hours. 

Complete the form below and we will contact you within 24 hours (on working days).